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Privacy Policy

Who we are

The National Association of Women’s Clubs is committed to protecting and respecting the privacy of all those who use our website and our services. In line with the EU General Data Protection Regulations (GDPR) it is important to us that our visitors and customers understand what personal data we collect from you and how it will be processed.

What personal data do we collect?

We collect information about you during the signup process as well as some basic activities such as the dates you make purchases, login to the site, or cancel/resume your subscriptions with us.

When you subscribe with us, we’ll ask you to provide a name and email address. We’ll use this information for purposes, such as, to:

  • Send you information about your account and subscriptions. This may include payment receipts, password reset emails, and payment reminders.
  • Create your membership account

How do we use your personal data?

We limit the use of personal data to ensuring we deliver the service you have requested. Furthermore, we retain your personal data only for as long as is necessary to deliver you this service. Under certain circumstances we will retain your personal data longer if it is part of an accounting record which we are obliged by law to retain for 7 years. Where this is the case, your personal data will be archived. Records in an archived state means access to them is greatly restricted.

Third Parties

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

We may pass your information to third party service providers who we have engaged for the purpose of completing tasks and providing services to you on our behalf. We disclose only the personal information that is necessary to deliver the service.

How we use cookies?

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. The data gathered by this cookie is anonymous and is used to enhance the usability of the website. Further information is available from https://www.google.com/analytics/learn/privacy.html

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Online Shop

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address and email, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 6 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

What are your Data Protection Rights?

Data Request: You may request a copy of any data we hold about you.

Amending your data: The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please contact us so we may correct our records.

Your right to be forgotten: You have the right to request erasure of your personal information. Unless there is a compelling reason for the data not to be erased (for example, if we need to use that data to fulfil our contractual or legal obligations), your personal data will be deleted on request.

To contact us regarding these rights please write to our compliance officer by email nawc@btconnect.com or at our postal address: The National Association of Women’s Clubs, The Army Reserve Centre, 312 London Road, Romford, Essex RM7 9NH

Security

The National Association of Women’s Clubs takes security seriously. In order to protect your information from loss, misuse or unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. These steps include the following:

  • Data minimisation
  • Password best practice
  • Security best practice concerning devices (PCs, laptops, mobile devices), online accounts, website hosting, physical access and storage

Changes to this Privacy Policy

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our services, you’re agreeing to be bound by this Policy.

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December Update

2020 is a year none of us will forget in a hurry but as it draws to a close we would like to update you with the current situation as far as Head Office is concerned. The office is now closed until after Christmas but Claire, our secretary, is working from home.

It has been a very strange year with no events, no clubs, no getting together. All our events had to be cancelled, and though we are no different to any other organisation it has been such a pity because this is what we are about friendship, education and fun. On the positive side we have worked hard getting out letters to as many members as we could with the help of club officials. They have been brilliant keeping in touch with their members through emails, ‘WhatsApp’ and phone calls they all deserve a star!

With the moving into different tiers it sometimes gets very confusing and loneliness has been talked about a lot on the television and the media but we hope through the clubs this has not affected our members too much. With the hope of a vaccine it might not be too long before we are back and enjoying our club life again and remember after December 21st the days start to get longer and Spring will be around the corner.

Here at Head Office Eleanor retired at the end of September, Eleanor had told us of her plans at the beginning of the year so we had plenty of notice but of course we could not have the retirement party she was entitled to. However, we are hoping she will come to conference next year and we can say farewell properly. We did send flowers on the day and Mary, our treasurer made her a collage of all our good wishes, and it was beautiful.

If you are looking at our website for the first time look at the list of clubs and see if we have one near you, they are friendly places to go to. Most meet once a week with speakers, demonstrations and outings. Each club is different and if there isn’t one in your area, why don’t you start one!  We honestly think our sort of club is just what the women of our country needs right now.  We are a non-political, non-religious and non- sectarian group that offers friendship and interest. Take a look at this website and see what we have to offer.

So Christmas is coming and what a difference to the one we probably envisaged, but remember ladies we might not be able to party as we have in the past but if we keep safe we can celebrate next year with family and friends. 

So on behalf of The Committee to all our members and whoever is looking at this website, we wish you all a Merry Christmas, keep well and let’s look forward to a better New Year.